+1 (840) 800-2130  ·  Odenton, Maryland  ·  hello@digifixr.com
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+1 (840) 800-2130
Odenton, Maryland, United States
Home / Contact
Talk to an engineer

Tell us what failed.
We'll tell you what's recoverable.

Every case starts with a conversation with an engineer, not a call centre script. Diagnosis and quotation are free, and nothing is invoiced unless your data comes back.

Our details
Office & lab
Odenton, MarylandUnited States. Drop-offs by appointment, and free collection arranged for pickups.
Response time
Under 15 minutesAverage callback time during working hours. Emergency line answered around the clock.
Sending media in
  • Call before you ship. Some faults get worse in transit and we will tell you how to pack for yours.
  • Anti-static bag, then padding. Never bubble wrap directly against a bare drive.
  • Label the disk order if you are sending a RAID set, or photograph the tray before pulling them.
  • Include your case ID from the first call so the media is logged to the right case on arrival.

Schedule a call back

Free consultation with a recovery engineer. Usually answered within 15 minutes during working hours.

By submitting you agree to be contacted about your recovery case. Your media and data stay under NDA. Evaluation is free and non-obligatory.

Emergency intake · 24×7

If the media is failing right now, call instead.

Powered-on time matters on a failing drive. For active failures, phone is faster than a form.

Call +1 (840) 800-2130